What this site records, and what you can do about it

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Short answerThere is no account to open here, nothing to log into and no form that could take your personal details, so a visit leaves behind very little: the request your browser makes, and a measurement of which pages are being read. You can ask what is held, have it corrected or erased, and object to its use.

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What this page covers and what it does not

This page describes what happens to data when you read ukcashdesk.com. It is short because the site is simple: nothing to register for, no newsletter, no comment section, nothing to log into. Every page can be read without telling us anything about yourself on purpose.

It does not describe what a gambling operator does with your data. An operator reached from here is a separate company with its own privacy notice, its own regulator and its own obligations, and once you are on its site this page has nothing to say about what it collects. The same applies to your bank: data behind a payment is handled under the rules binding the bank, not under ours.

What is recorded when you read a page here

Two kinds of thing, and both are ordinary for any website. The first is what a web server has to see in order to answer a request at all: the network address the request came from, the page asked for, the date and time, and whatever your browser says about itself. There is no version of visiting a website in which those do not exist, because without them a page cannot be delivered.

The second is what measurement adds on top: a record that a page was opened, roughly which part of the world the request came from, which page or search sent you, and which links were followed. Where that involves a cookie or similar storage, it is a small file your browser keeps and sends back on the next visit. Your browser is the place to refuse, delete or restrict those, and nothing on these pages stops working if you do.

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What measurement is for, and what it is not for

We read this data in aggregate, to answer editorial questions: which pages get read, where people give up halfway down, which searches bring readers who then find nothing useful. That decides which page gets rewritten next, and it is the only use the numbers have.

What we do not do is build a profile of you as an individual, attach a name to a visit, or try to recognise the same person across other websites. The questions we need answered do not require any of it. We also do not sell data about readers to anybody. If one payment method page is read twice as often as another, the useful fact is the ratio, not who did the reading.

Buttons on the commercial pages of this site lead to a gambling operator, and we are paid a commission if an account is opened through one. For that to be credited, the click has to be identifiable as having come from here. What travels is the fact of a click from this site and from which placement on it — not anything personal about you, because we have nothing personal to send.

From the moment the operator's page loads you are their visitor, not ours. What they record, what they store and what they ask you for is set out in their own privacy notice, which is worth reading before an account is created rather than afterwards. The pages here on verification describe the kind of documents a licensed desk is obliged to ask for, which is a useful thing to know in advance of handing them over.

What we never ask you for

We do not ask for your name, address, date of birth, card details, banking login or copies of your documents, and no form on this site could accept them. Nobody writing these pages will contact you to request any of it either. A message claiming to come from us and asking for those things did not come from us.

The one place where you choose to send us something is the feedback form, and then we have whatever you typed, for as long as answering you takes. Please keep account numbers, document images and passwords out of it: we cannot act on them and we do not want to hold them. If the problem is with an operator, that operator's own complaints route is the only one that can reach your money.

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Your rights over your data under UK law

British data protection law gives you rights that do not depend on us agreeing to them. You can ask what data about you is held and receive a copy. You can have inaccurate data corrected. You can ask for it to be erased. You can object to its use for a particular purpose, and ask that its use be restricted while a disagreement is sorted out. A consent given earlier can be withdrawn without giving a reason.

In practice there is usually very little here to exercise any of that against, because we hold almost nothing capable of identifying a person. That is a design choice rather than a legal argument: the surest way to look after reader data is not to collect it. The pages on money and rules, such as the one on the licence register, work the same way: they tell you where to look rather than asking you for anything.

How to use those rights, and when this page changes

Write through the feedback form on this site and say what you want done. It is the only channel we run, so there is no separate postal address or telephone line to look up. Tell us enough to find whatever you are asking about; if there is nothing to find, we will say so plainly rather than invent a record.

If you are not satisfied with the answer, you may complain to the United Kingdom's data protection regulator, and you need no permission from us to do it. This page is updated when what the site does changes, and the version in front of you is the one that applies. The only outward links placed anywhere on this site go to the gambling regulator's public register at gamblingcommission.gov.uk and to free support at begambleaware.org; who we are and how the site earns is set out on the about page, while the gambling block and support pages carry no advertising and no link to a cashier at all.

Questions people ask

Does this site set cookies?

Measurement here can involve a cookie or similar browser storage, which is a small file your browser keeps and returns on a later visit. Your browser controls whether it is accepted, and clearing it is enough to remove it. No part of these pages depends on it to work.

Can I read this site without being measured at all?

Largely, yes. Blocking cookies and scripts in your browser removes the measurement layer, and the pages carry on working because the text is plain. What cannot be switched off is the server record of the request itself, since that is how a page reaches you in the first place.

What is sent to an operator when I click an advertising button?

That the click came from this site, and from which placement. Nothing personal goes with it, because nothing personal was collected. Everything the operator records after its own page loads is governed by its privacy notice rather than by this one.

Do you sell or share data about readers?

No. We read page figures in aggregate to decide what to write next, and that is the end of it. There is no reader list here to sell, because there is nothing on the site that would build one.

How do I ask what you hold about me?

Send the request through the feedback form and describe what you are asking about. Where there is something to show you, we will show it; where there is nothing, we will say that rather than produce a record to fill the gap. If the reply does not satisfy you, the United Kingdom's data protection regulator takes complaints directly.

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Last checked by the UK Cash Desk desk.